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Refund Policy

Cancellation refers to withdrawal of enrolment PRIOR to commencement.
Withdrawal or Course Transfer refers to termination or change of enrolment AFTER the course commences.

Any request for cancellation, withdrawal or course transfer has to be in writing. The following refund policy applies.

Cancellation
Enrolment Fee   Not refundable and not transferable in any circumstances, unless the course is cancelled by the Academy.
Cancellation of the course by the Academy   Full refund of enrolment, tuition and equipment and OSHC fees paid.
Cancellation by the student minimum 1 (one) month prior to course commencement   All tuition and equipment fees will be refunded after a $250 deduction for admin expenses. No refund if cancellation is requested less than 1 (one) month prior to course commencement.

Withdrawal/Course Transfer
Enrolment Fee
Not refundable and not transferable in any circumstances, unless the course is cancelled by the Academy.
Textbook and equipment fees   Textbook and equipment issued are not refundable. Once ordered, textbooks and equipment are not refundable and are not transferable.
Course transfer to enrol in a higher level of qualification at the Academy   No penalties apply
Course transfer to enrol in a lower level of qualification or full withdrawal from the course (after the first 6 months of the course)   A withdrawal charge applies, amounting to 25% (twenty five per cent) of the remaining balance of tuition fee (please be advised that the Academy has the right not to issue any certificate/ transcripts/ and/or letter of release prior to receiving the penalties).
Full withdrawal from the course (within the first 6 months of the course)   A withdrawal charge applies, amounting to 50% (fifty per cent) of the remaining balance of tuition fee (please be advised that the Academy has the right not to issue any certificate/ transcripts/ and/or letter of release prior to receiving the penalties).

Payment of Refunds
Refunds, if applicable, will be paid by cheque, or telegraphic transfer to a nominated bank account. Payment of refund will be made within 10 (ten) business days once the Academy receives the notice of cancellation or withdrawal in writing.


For more information on the refund policy, please contact the Academy.


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CRICOS No. 03124G | RTO No. 10425 | ABN: 37 000 890 915